Mission Statement

L&R Associates, Inc. is to provide innovative, practical, and quality products for the plumbing and heating industry, to be knowledgeable of these products, and to educate the trade in the use of these products.

Our responsibility is to the manufacturers whom we represent, the engineers who specify the products, the wholesalers who sell our products, the contractors who use these products, and to the end user.

It is our goal to return a profit to our owners, and to maintain a rate of growth to meet our corporate goals.  At all times, we will be guided by the following business philosophies:

1.    We will conduct our business in a professional manner, placing the needs of our customers above our own, at all times meeting or exceeding their expectations.
2.    We will offer our customers quality products that will enable them to reach their corporate goals.
3.    We will capitalize on our unique diversity through cross-selling our multiple manufacturers products.
4.    We will develop and maintain effective relationships with our manufacturers in order to provide our customers products and services needed and expected by our customers.
5.    We will support, through direct involvement, worthwhile community and industry organizations.